We aren't just moving "stuff"
we are moving people's lives
MOVE SERVICES
Move Management
Working with your employee, we coordinate every step of their move down to the last detail.
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Choosing the right supplier from our extensive network
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Reviewing their authorizations
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Estimating move costs
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Managing the prices at both ends
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Helping employees with any claims
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Handling all the reporting
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Reviewing invoices for accuracy
End-to-End Coordination and Oversight
We’ll move your employees’ household goods using our trusted moving, shipping and storage partners. Their work is overseen by our own experienced project managers. We have multiple vetted service providers in nearly every location and we’ll choose the best ones to handle your employees’ unique needs when it comes to packing, crating, containerization, shipping, delivery and unpacking.
Supplier Selection and Management
Pivotal Move has an open network of vetted service providers that we continue to refine — but if there are local or regional providers you’d like us to use, we’ll work them as well. We actively oversee their work and after the project we’ll review their invoicing for accuracy. Each provider goes through an extensive due diligence review process; and to help ensure their service levels remain high, we conduct unannounced spot checks on their work and survey our clients and their employees regarding their experience through our interactive software product.
The typical household goods move is incredibly complicated and can take weeks or even months to manage. That’s where the expertise of our Pivotal Move team earns its keep. Your Pivotal Move team includes a Life Style Coordinator along with a Realtor, Moving Specialist, and Mortgage Lender — all working together with your employee to make any cross-country move smooth and efficient. You and your employee also have 24-7 access to our Customer Service Portal.
